Full-time Group Training, in English and French, on the Offeror’s Premises

Work Stream 1

Training location:

The training is at the Offeror's premises in the national capital region. The premises must be located within a radius of 10 km from the center of the Ottawa River, behind the Parliament Building on Wellington Street in Ottawa, Ontario (Consult the list of Offerors and hourly rates (available only on the Government of Canada network) for the exact address of the training).

Number of learners:

French Second Language Training: 4 to 6
English Second Language Training: 2 to 4

Training schedule:

8 a.m. to 4:30 p.m. Monday to Friday

Number of hours of training per week:

37.5 hours, including a 15-minute break in the morning and a 15-minute break in the afternoon. These two breaks must be included in the number of hours billed. Learners will also have a 60-minute lunch period, outside the 7.5-hour training period.

Step 1: Language level assessment

A placement test report is mandatory for full-time training. We recommend using the Offeror of work stream 7. However, a third-party placement test may be used as long as it contains at least the following information:

• the target language;
• the target level (A, B or C);
• the recommended initial objective (see Appendix 3 of the Standing Offer);
• an estimate of the number of hours required to reach the target level.

Other recommendations (if applicable), such as:

• linguistic background;
• a linguistic portrait (strengths and elements to work on); and
• pedagogical recommendations.

Step 2: Selection of the Offeror

On a rotational basis with steps assigned.

To register the employee to the first session: After receiving the language placement test report, the Identified User will consult the training schedules available on the Web site of Public Services and Procurement Canada (PSPC) for the Offeror identified by PSPC that will deliver the recommended step.

The Identified User will register the learner for the session identified in the report by issuing a call-up including the language placement test report. The Offeror must receive the call-up no later than 10 business days before the session start date. If the Offeror receives a call-up fewer than 10 business days before the session start date, they may, at their discretion, accept it, and add the learner to an existing group, or refuse the registration.

Step 3: Creation and issuance of call-up

The Identified User will send a call-up to the Offeror at least 10 business days before the start of the session and will attach the language placement test report.

Minimum information provided in each Call-up

• requested work stream;
• name(s) of the learner or learners;
• target level: A, B or C;
• target language;
• training session start and end dates;
• language placement test reports for every learner;
• accommodations required, if applicable;
• total billable amount in compliance with the Basis of Payment.
• Standing Offer number;
• the contact information (name, email address and mailing address, telephone number and name of the Federal Institution) of the training coordinator responsible for receiving all deliverables and answering questions related to the employee's training;
• the contact information (name, email address and mailing address, telephone number and name of the Federal Institution) of the person responsible for receiving and paying invoices; and
• confirmation that funds are available under section 32 of the Financial Administration Act.

The Offeror may refuse the call-up if it is non-compliant or incomplete and thus result in the loss of processing priority of the call-up.

Step 4: Confirmation of group creation

The Offeror must submit written confirmation to the Identified User(s) no later than 5 business days before the training, including:

• the address and room where the training session will be held; and
• confirmation of the start date.

Cancellation fees and report

In accordance with Part 7, Section A, paragraph 7.14, “Cancellation and Rescheduling of Training”, the following cancellation fees will be applied for each learner for whom a cancellation or rescheduling of training is requested. No other fees or compensation of any kind shall be payable by Canada.

• Prior to commencement of training:
  • Notice of at least 10 working days or more: $0
  • Notice of less than 10 working days: The entirety of the session on the Call-up
• Cancellation after the start of the Training:
  • With or without a notice: The entirety of the session on the Call-up, without exceeding 100% of the contract value

Unforeseen Absences

The Identified User shall pay the Offeror for any of a learner’s absences, and such absences cannot be made up at the end of the training.

Date modified:

2020-02-05