Service standard results for Pensions for Canadian armed forces
Below you will find our latest Service standard results for Pensions for Canadian armed forces.
| Service (Goal) | Number completed |
Percentage met |
Target |
|---|---|---|---|
| Initial payment to retired members (30/45 days) | 212 | 98% | 96% |
| Initial payments to survivors (30 days) | 126 | 97% | 96% |
| Pension benefit division payments (120 or 45 days) | 15 | 100% | 90% |
| Transfer value payments (45 days) | 80 | 100% | 86% |
| Return of contribution payments (30 days) | 162 | 98% | 96% |
| Pension benefit division estimates (5 days) | 41 | 95% | 90% |
| Pension estimates—in writing (5 days) | 965 | 97% | 90% |
| Pension estimates—over the phone (Immediately) | 1,175 | 100% | 96% |
| Pension benefit options statements (5 days) | 881 | 97% | 90% |
| Pension transfer in estimates (60 days) | n/a | n/a | n/a |
| Service buyback estimates—in writing (5 days) | 97 | 97% | 90% |
| Service buyback estimates—over the phone (Immediately) | 101 | 97% | 96% |
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