Section 24: Core responsibility descriptions

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Internal Services

Internal Services are those groups of related activities and resources that the Federal Government considers to be services in support of programs and/or required to meet corporate obligations of an organization. Internal Services refer to the activities and resources of ten distinct services that support program delivery in the organization, regardless of the Internal Services delivery model in a department. These services are: Acquisition Management Services, Communications Services, Financial Management Services, Human Resources Management Services, Information Management Services, Information Technology Services, Legal Services, Materiel Management Services, Management and Oversight Services, Real Property Management Services.

Department of Public Works and Government Services

Property and Infrastructure

Public Services and Procurement Canada provides federal employees and Parliamentarians with work space; builds, maintains and manages federal properties and other public works such as bridges and dams; and provides associated services to federal organizations.

Payments and Accounting

Public Services and Procurement Canada collects revenues and issues payments, maintains the financial accounts of Canada, issues financial reports, and administers payroll and pension services for the Government of Canada.

Purchase of Goods and Services

Public Services and Procurement Canada purchases goods and services on behalf of the Government of Canada.

Government-Wide Support

Public Services and Procurement Canada provides administrative services and tools to federal organizations that help them deliver programs and services to Canadians.

Procurement Ombudsman

The Office of the Procurement Ombudsman operates at arm's-length from federal organizations. It is legislated to review the procurement practices of federal organizations, review complaints from Canadian suppliers, and provide dispute resolution services.

Internal Services

See introductory text.

Canada Post Corporation

To establish and operate a postal service for the collection, transmission and delivery of messages, information, funds and goods both within Canada and between Canada and places outside Canada, and to conduct its operations on a self-sustaining financial basis while providing a standard of service that will meet the needs of the people of Canada and that is similar with respect to communities of the same size.

National Capital Commission

To prepare plans for and assist in the development, conservation, and improvement of Canada's Capital Region in order that the nature and character of the seat of the Government of Canada may be in accordance with its national significance.

Shared Services Canada

Common Government of Canada Information Technology (IT) Operations

Using a government-wide approach, Shared Services Canada delivers reliable and secure IT Operations, IT Infrastructure, and communication and workplace technology services that support and enable government-wide programs and digital services for the Public Service.

Internal Services

See introductory text.

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