ARCHIVED Frequently Asked Questions (FAQ)

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Plan Enrolment and Orientation

Question #1:

Why are compensation advisors still commencing the public service pension plan contributions and, if applicable, the Supplementary Death Benefit deductions?

Answer #1:

Deduction of contributions required for employee benefit plans is an employer pay function. These include medical and dental premiums, pension contributions and other deductions. Compensation advisors continue to require the knowledge of the appropriate authorities to establish eligibility and to input the appropriate employee and pension type codes in the Pay System.

The Public Service Pension Centre (PSPC) will continue to issue a "Notification of Plan Membership" (PWGSC-TPSGC 2018) based on employee data entered in the Regional Pay System, or provided by non-regional organizations (PWGSC-TPSGC 2013) . The PSPC will also continue to advise client organizations when deductions are incorrect and validate eligibility of new plan members when discrepancies are identified.

Question #2:

Why are compensation advisors being asked to send the plan member's contact information to the PSPC?

Answer #2:

The PSPC will be responsible to send Plan Enrolment Packages directly to new members. In order to do so, the PSPC needs the plan member contact information, which is not available in the current pension system.

In the future, as the new pension system is implemented, plan members will eventually be able to self-register and provide this information directly to the PSPC.

Question #3:

Should compensation advisors send the contact information for all plan members?

Answer #3:

No. Only the contact information for new plan members is requested at this time. The contact information for existing plan members will be collected as they contact the PSPC for information or assistance.

Question #4:

What happens if the "Notification of Plan Membership" (PWGSC-TPSGC 2018) is generated before the PSPC receives a plan member's contact information?

Answer #4:

If the "Notification of Plan Membership" (PWGSC-TPSGC 2018) is generated before the PSPC receives a plan member's contact information from the client organization, it will delay the mailing of the Plan Enrolment Package to the plan member.

It is important for client organizations to understand the effect of not supplying the plan member's contact information as soon as possible after becoming a member of the public service pension plan. The Plan Enrolment package is time-sensitive and a delay in the provision of this information to the PSPC will impact the plan member.

Question #5:

Will new plan members still have to sign a "Superannuation Documentation Transmittal Slip" (PWGSC-TPSGC 2241) ?

Answer #5:

A new form "Enrolment Information and Acknowledgement of Plan Membership" (PWGSC-TPSGC 571) has been designed and will be included in Plan Enrolment Packages provided by the PSPC to new plan members. Upon receipt, plan members will complete and sign this new form acknowledging plan membership and return it to the PSPC.

However, the PWGSC-TPSGC 2241 will continue to be used and recognized as an acknowledgement of plan membership from those plan members whose "Notification of Plan Membership" (PWGSC-TPSGC 2018) was issued prior to February 1, 2010 .