Annual Pensioner’s Statement: February 2025—Public Service Pension Plan

On this page

• Annual indexing
• Important information about your pension entitlements
• 2024 Tax statements
• Do you have to pay income tax every year when you file your tax return
• New Retiree Member Pension Portal – Stay Tuned
• Information on survivor pension
• Will you be returning to work after retirement
• Important reminders
• Contact information

Annual indexing

The annual indexing rate for 2025 is 2.7%.

In most cases, if you retired before 2024, the full indexing rate will be applied to your pension in January 2025. If you retired in 2024, a prorated indexing rate based on the number of full calendar months remaining in 2024 will be applied to your pension. For example, if you retired in November 2024, your indexing rate would be 1/12 of the full year (December only), starting in January 2025. The indexing rate also applies to the survivor pension. For more information on how the indexing is applied, visit Pension and benefits.

Important information about your pension entitlements

Your public service pension is made up of two parts:

• a lifetime pension, and
• a temporary bridge benefit which ends at age 65 or earlier if you become eligible to receive Canada Pension Plan (CPP) or Quebec Pension Plan (QPP) disability benefits

Important: You must inform the Pension Centre immediately if you become eligible to receive a CPP or QPP disability benefit. Failure to do so could result in an overpayment of your pension, which you’ll be required to repay.

If you have questions about your CPP or Old Age Security (OAS) benefits, please contact Service Canada at 1‑800‑277‑9914. If you have questions about your QPP benefits, please contact Retraite Québec at 1‑800‑463‑5185.

2024 tax statements

A hard copy of your year-end tax statements will be mailed by the end of February. Contact the Pension Centre if you do not receive them by March 15, 2025. Did you know that if you register with My Account on the Canada Revenue Agency’s (CRA) portal at Canada.ca/my-cra-account, you’ll have access to your year-end tax statements and other available tax services. My Account is a convenient and secure way to view your year-end tax statements.

Do you have to pay income tax every year when you file your tax return

If you have to pay income tax every year when you file your tax return, you can request that more tax be deducted from your monthly pension. To do so, call the Pension Centre or send them a completed TD1—Personal Tax Credits Return form. Consult the Canada Revenue Agency—Taxes website or call 1‑800‑959‑8281 for more information.

New Retiree Member Pension Portal – Stay Tuned

Public Services and Procurement Canada will be launching an online pension portal for retirees and their survivors. You will be able to view your pension information, update your personal and banking information, view and change your beneficiaries, and much more. We will communicate with you once the online pension portal is available and provide you with additional information.

Information on Survivor Pension

Your married or common-law spouse may receive a survivor pension if you married or began living in a common-law relationship before you retired and that union remains constant until you pass away. If you married after retirement, you may have the option to provide your married spouse with the Optional Survivor Benefit (OSB) by taking a reduction in your own pension. For more information on survivor benefits, visit Pension and benefits.

Will you be returning to work after retirement

If you accept employment in the public service and meet the eligibility criteria to contribute to the public service pension plan, your monthly pension payments will be affected. Your ongoing pension payments will be stopped and only restart once you are no longer employed in the public service. Your future pension will be recalculated to include the additional period of service and your indexing will be based on your new employment end date. For more information on re-employment after retirement, visit Pension and benefits.

Important reminders

• Keep your February Annual Pensioner’s Statement or your most recent Direct Deposit Payment Statement for reference. A Direct Deposit Payment Statement is only issued when the net pension amount changes by $2 or more
• Verify your most recent statement to ensure your address and banking information are up to date and inform the Government of Canada Pension Centre of any changes
• Inform your family that they need to contact the Pension Centre immediately following your death. This will ensure timely payment of survivor benefits and prevent any overpayment of your pension

Contact information

Call Monday to Friday

Have your pension number ready.

Toll-Free within Canada and the United States:

1‑800‑561‑7930
7 am to 5 pm (Eastern Time)

Outside Canada and the United States:

506‑533‑5800 (collect calls accepted)
7 am to 4 pm (Eastern Time)

Telephone Teletype (TTY):

506‑533‑5990 (collect calls accepted)
7 am to 4 pm (Eastern Time)

Fax:

418‑566‑6298

Video Relay Service (VRS):

Use your VRS enabled app and device to make and receive calls to 1‑800‑561‑7930
For more information about VRS, visit Canada VRS - Frequently Asked Questions.

Visit Pension and benefits

Government of Canada Pension Centre
Mail Facility
PO Box 8000
Matane QC  G4W 4T6

To allow us to access your pension file, please provide your:

• pension number
• surname, first name and initials
• address (with postal code)
• telephone number (with area code)