Minimum mandatory criteria: Learning services for government owned training

Proof of any of these minimum category requirements may be requested by the federal department user prior to or after the work has commenced.

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15.1 Learning advisor

Minimum mandatory criteria for this category by experience level.

Senior

The proposed resource must have:

  • as a minimum, earned a graduate degree with a specialization in 1 of the following fields:
    • education
    • adult learning
    • distance learning
    • eLearning
  • acquired a minimum of 5 years of experience as a senior learning advisor as of the closing date and time of the resulting request for proposal
  • completed at least 3 learning needs analyses within the past 5 years, as of the closing date and time of the resulting request for request for proposal
  • completed at least 3 learning strategy plans within the past 5 years, as of the closing date and time of the resulting request for proposal

Alternate mandatory criteria

The proposed resource must have:

  • as a minimum, earned an undergraduate degree with a specialization in 1 of the following fields:
    • education
    • adult learning
    • distance learning
    • eLearning
  • acquired a minimum of 7 years of experience as a senior learning advisor as of the closing date and time of the resulting request for proposal

15.2 Learning designer

Minimum mandatory criteria for this category by experience level.

Senior

The proposed resource must have:

  • as a minimum, earned a graduate degree and a specialization in 1 of the following fields:
    • education
    • adult learning
    • distance learning
    • eLearning
  • acquired at least 5 years’ experience in course design as of the closing date and time of the resulting request for proposal
  • if eLearning is part of the requirement, at least 2 years’ experience in designing eLearning products as of the closing date and time of the resulting request for proposal

Alternate mandatory criteria 1

The proposed resource must have:

  • as a minimum, earned an undergraduate degree and specialization in 1 of the following fields:
    • education
    • adult learning
    • distance learning
    • eLearning
  • acquired at least 7 years’ experience in course design as of the closing date and time of the resulting request for proposal
  • if eLearning is part of the requirement, at least 2 years’ experience in designing eLearning products as of the closing date and time of the resulting request for proposal

Alternate mandatory criteria 2

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired at least 9 years’ experience in course design as of the closing date and time of the resulting request for proposal
  • if eLearning is part of the requirement, at least 2 years’ experience in designing eLearning products as of the closing date and time of the resulting request for proposal

Intermediate

The proposed resource must have:

  • as a minimum, earned a graduate degree and specialization in 1 of the following fields:
    • education
    • adult learning
    • distance learning
    • eLearning
  • acquired at least 1 year of experience in course design as of the closing date and time of the resulting request for proposal
  • if eLearning is part of the requirement, at least 1 year of experience in designing eLearning products as of the closing date and time of the resulting request for proposal

Alternate mandatory criteria 1

The proposed resource must have:

  • as a minimum, earned an undergraduate degree and specialization in 1 of the following fields:
    • education
    • adult learning
    • distance learning
    • eLearning
  • acquired at least 3 years’ experience in course design as of the closing date and time of the resulting request for proposal
  • if eLearning is part of the requirement, at least 1 year of experience in designing eLearning products as of the closing date and time of the resulting request for proposal

Alternate mandatory criteria 2

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired at least 5 years’ experience in course design as of the closing date and time of the resulting request for proposal
  • if eLearning is part of the requirement, at least 1 year of experience in designing eLearning products as of the closing date and time of the resulting request for proposal

Junior

The proposed resource must have:

  • as a minimum, earned an undergraduate degree (in any field)
  • acquired at least 1 year of experience in course design as of the closing date and time of the resulting request for proposal
  • if eLearning is part of the requirement, at least 6 months’ experience in designing eLearning products as of the closing date and time of the resulting request for proposal

Alternate mandatory criteria 1

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired at least 3 years’ experience in course design as of the closing date and time of the resulting request for proposal
  • if eLearning is part of the requirement, at least 6 months' experience in designing eLearning products as of the closing date and time of the resulting request for proposal

Alternate mandatory criteria 2

The proposed resource must have:

  • as a minimum, earned a secondary school diploma
  • acquired at least 5 years’ experience in course design as of the closing date and time of the resulting request for proposal
  • if eLearning is part of the requirement, at least 6 months’ experience in designing eLearning products as of the closing date and time of the resulting request for proposal

15.3 Content subject matter expert

Minimum mandatory criteria for this category by experience level.

Senior

The proposed resource must have acquired at least 10 years of experience in the field related to the subject matter of the requirement as of the closing date and time of the resulting request for proposal.

Intermediate

The proposed resource must have acquired at least 7 years of experience related to the subject matter of the requirement as of the closing date and time of the resulting request for proposal.

Junior

The proposed resource must have acquired at least 5 years of experience related to the subject matter of the requirement as of the closing date and time of the resulting request for proposal.

15.4 Technical writer

Minimum mandatory criteria for this category by experience level.

Senior

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired at least 9 years’ experience as a technical writer, as of the closing date and time of the resulting request for proposal

Intermediate

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired at least 5 years’ experience as a technical writer as of the closing date and time of the resulting request for proposal

Junior

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired at least 3 years’ experience as a technical writer as of the closing date and time of the resulting request for proposal

15.5 Advisor in eLearning and learning technology

Minimum mandatory criteria for this category by experience level.

Senior

The proposed resource must have:

  • as a minimum, earned an undergraduate degree in education with specialization in technological education or eLearning
  • acquired at least 5 years of experience in the research and application of learning technologies, including open technologies, adaptation and support technologies, training and desktop publishing, as of the closing date and time of the resulting request for proposal
  • developed and integrated at least 4 needs analysis and/or learning technology or online training solutions over the past 4 years as of the closing date and time of the resulting request for proposal
  • developed models of learning technology solutions tailored to client needs (4 different models) as of the closing date and time of the resulting request for proposal

15.6 Custom eLearning programmer

Minimum mandatory criteria for this category by experience level.

Senior

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired at least 7 years’ experience in programming web applications using Java, C language or script language, and secondary programs (file structure) and/or databases, as of the closing date and time of the resulting request for proposal
  • developed and integrated at least 4 automated training or web-based training courses over the past 4 years as of the closing date and time of the resulting request for proposal
  • optimized the performance of multimedia resources, including audio, video or still images for at least 4 eLearning products as of the closing date and time of the resulting request for proposal
  • If Sharable Content Object Reference Model (SCORM®) is required as part of the requirement, developed SCORM®-compliant content (any version as specified by the client, including content packages and metadata files) for at least 9  SCORM®-compliant courses, over the past 3 years, as of the closing date and time of the resulting request for proposal

Intermediate

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired at least 3 years’ experience in programming web applications using Java, C language or script language, and secondary programs (file structure) and/or databases, as of the closing date and time of the resulting request for proposal
  • developed and integrated at least 2 automated training or web-based training courses over the past 3 years as of the closing date and time of the resulting request for proposal
  • optimized the performance of multimedia resources, including audio, video and still images for at least 2 eLearning products as of the closing date and time of the resulting request for proposal
  • if SCORM® is required as part of the requirement, developed SCORM®-compliant content (any version as specified by the client, including content packages and metadata files) for at least 6 SCORM®-compliant courses, over the past 3 years, as of the closing date and time of the resulting request for proposal

Junior

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired at least 1 year experience in programming web applications using Java, C language or script language, and secondary programs (file structure) and/or databases as of the closing date and time of the resulting request for proposal
  • developed and integrated at least 1 automated training or web-based training course over the past 3 years as of the closing date and time of the resulting request for proposal
  • optimized the performance of multimedia resources, including audio, video and still images for at least 1 eLearning product as of the closing date and time of the resulting request for proposal
  • if SCORM® is required as part of the requirement, developed SCORM®-compliant content (any version as specified by the client, including content packages and metadata files) for at least 3 courses in accordance with SCORM®, in the last 3 years as of the closing date and time of the resulting request for proposal

Alternate mandatory criteria

The proposed resource must have:

  • as a minimum, earned a secondary school diploma
  • acquired at least 3 years’ experience in programming web applications using Java, C language or script language, and secondary programs (file structure) and/or databases as of the closing date and time of the resulting request for proposal
  • developed and integrated at least 1 automated training or web-based training course over the past 3 years as of the closing date and time of the resulting request for proposal
  • optimized the performance of multimedia resources, including audio, video and still images for at least 1 eLearning product as of the closing date and time of the resulting request for proposal
  • if SCORM® is required as part of the requirement, developed SCORM®-compliant content (any version as specified by the client, including content packages and metadata files) for at least 1 course in accordance with SCORM®, in the last 3 years, as of the closing date and time of the resulting request for proposal

15.7 Rapid eLearning programmer

Minimum mandatory criteria for this category by experience level.

Senior

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • developed at least 5 eLearning courses over the past 2 years using rapid learning tools (as specified by the client, such as Adobe Illustrator, Adobe Photoshop, Adobe Captivate, Adobe Dreamweaver, Adobe Contribute, Hypertext Markup Language (HTML), Cascading Style Sheets (CSS), Adobe Flash, TechSmith, Articulate 360 or equivalents), as of the closing date and time of the resulting request for proposal
  • if SCORM® is required as part of the requirement, developed SCORM®-compliant content (any version as specified by the client, including content packages and metadata files) for at least 3 SCORM®-compliant courses in the last 2 years as of the closing date and time of the resulting request for proposal

Intermediate

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • developed at least 4 eLearning courses over the past 2 years using rapid learning tools (as specified by the client, such as Adobe Illustrator, Adobe Photoshop, Adobe Captivate, Adobe Dreamweaver, Adobe Contribute, HTML, CSS, Adobe Flash, TechSmith, Articulate 360 or equivalents), as of the closing date and time of the resulting request for proposal
  • if SCORM® is required as part of the requirement, developed SCORM®-compliant content (any version as specified by the client, including content packages and metadata files) for at least 2 courses in the last 2 years as of the closing date and time of the resulting request for proposal

Junior

The proposed resource must have:

  • as a minimum, earned a secondary school diploma
  • developed at least 3 eLearning courses over the past 2 years using rapid learning tools (as specified by the client, such as Adobe Illustrator, Adobe Photoshop, Adobe Captivate, Adobe Dreamweaver, Adobe Contribute, HTML, CSS, Adobe Flash, Techsmith, Articulate 360 or equivalents), as of the closing date and time of the resulting request for proposal
  • if SCORM® is required as part of the requirement, developed SCORM®-compliant content (any version as specified by the client, including content packages and metadata files) for at least 1 course in the last 2 years as of the closing date and time of the resulting request for proposal

15.8 Quality assurance specialist

Minimum mandatory criteria for this category by experience level.

Senior

Must have acquired at least 6 years’ experience in:

  • developing quality assurance policies, programs, procedures and measures as of the closing date and time of the resulting request for proposal
  • developing standards related to software design as of the closing date and time of the resulting request for proposal
  • managing a quality assurance process as of the closing date and time of the resulting request for proposal

Intermediate

  • Must have acquired at least 4 years’ experience in:
    • testing eLearning products in accordance with test protocols as of the closing date and time of the resulting request for proposal
    • supervising the testing of eLearning products as of the closing date and time of the resulting request for proposal
    • managing test protocols for eLearning products that arise from the quality assurance process as of the closing date and time of the resulting request for proposal
    • implementing test procedures for online learning products as of the closing date and time of the resulting request for proposal
    • scenario design and test scripts for online learning products as of the closing date and time of the resulting request for proposal
    • developing eLearning product validation and verification capability as of the closing date and time of the resulting request for proposal
  • If SCORM® is required as part of the requirement, must have tested SCORM®-compliant content (any version, including content packages and metadata files) for at least 6 courses, in accordance with SCORM®, in the last 3 years, as of the closing date and time of the resulting request for proposal

Junior

  • Must have acquired at least 2 years’ experience in:
    • testing eLearning products in accordance with test protocols as of the closing date and time of the resulting request for proposal
    • supervising the testing of eLearning products as of the closing date and time of the resulting request for proposal
    • developing test protocols for eLearning products as of the closing date and time of the resulting request for proposal
    • scenario design and test scripts for online learning products as of the closing date and time of the resulting request for proposal
    • developing eLearning product validation and verification capability as of the closing date and time of the resulting request for proposal
  • If SCORM® is required as part of the requirement, tested SCORM®-compliant content (any version, including content packages and metadata files) for at least 3 courses, in accordance with SCORM®, in the last 3 years, as of the closing date and time of the resulting request for proposal

15.9 Graphic designer

Minimum mandatory criteria for this category by experience level.

Senior

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired a minimum of 3 years of experience within the last 5 years as a graphic designer as of the closing date and time of the resulting request for proposal

Intermediate

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired a minimum of 2 years of experience within the last 3 years as a graphic designer as of the closing date and time of the resulting request for proposal

Junior

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired a minimum of 1 year of experience within the last 5 years as a graphic designer as of the closing date and time of the resulting request for proposal

Alternate mandatory criteria

The proposed resource must have:

  • as a minimum, earned a secondary school diploma
  • acquired a minimum of 3 years of experience within the last 5 years as a graphic designer as of the closing date and time of the resulting request for proposal

15.10 Photographer

The proposed resource must have:

Alternate mandatory criteria

The proposed resource must have:

  • as a minimum, earned a secondary school diploma
  • acquired a minimum of 5 years of experience within the last 8 years as a photographer as of the closing date and time of the resulting request for proposal

15.11 Animator

Minimum mandatory criteria for this category by experience level.

Senior

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired a minimum of 5 years of experience within the last 8 years as an animator as of the closing date and time of the resulting request for proposal

Intermediate

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired a minimum of 3 years of experience within the last 6 years as an animator as of the closing date and time of the resulting request for proposal

Junior

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field)
  • acquired a minimum of 1 year of experience within the last 6 years as an animator as of the closing date and time of the resulting request for proposal

Alternate mandatory criteria

The proposed resource must have:

  • as a minimum, earned a secondary school diploma
  • acquired a minimum of 3 years of experience within the last 6 years as an animator as of the closing date and time of the resulting request for proposal

15.12 Video producer

The proposed resource must have:

Alternate mandatory criteria

The proposed resource must have:

  • as a minimum, earned a secondary school diploma
  • acquired a minimum of 5 years of experience within the last 8 years as a video producer as of the closing date and time of the resulting request for proposal

15.13 Audio producer

The proposed resource must have:

Alternate mandatory criteria

The proposed resource must have:

  • as a minimum, earned a secondary school diploma
  • acquired a minimum of 5 years’ of experience within the last 8 years as an audio producer as of the closing date and time of the resulting request for proposal

15.14 Multimedia director

The proposed resource must have:

Alternate mandatory criteria

The proposed resource must have:

  • as a minimum, earned a secondary school diploma
  • acquired a minimum of 3 years of experience within the last 6 years as multimedia director as of the closing date and time of the resulting request for proposal

15.15 Narrator

The proposed resource must have:

15.16 Instructor

Minimum mandatory criteria for this category by experience level.

Senior

The proposed resource must have:

  • given a minimum of 120 training days of instruction within the last 3 years in the identified subject area of the requirement as of the closing date and time of the resulting request for proposal
  • acquired a minimum of 1 year work experience in the identified subject area of the requirement as of the closing date and time of the resulting request for proposal

Intermediate

The proposed resource must have:

  • given a minimum of 60 training days of instruction within the last 3 years in the identified subject area of the requirement as of the closing date and time of the resulting request for proposal
  • acquired a minimum of 1 year work experience in the identified subject area of the requirement as of the closing date and time of the resulting request for proposal

Junior

Must have given a minimum of 30 training days within the last 3 years in the identified subject area of the requirement as of the closing date and time of the resulting request for proposal.

15.17 Training facilitator

Minimum mandatory criteria for this category by experience level.

Senior

The proposed resource must have:

  • delivered a minimum of 120 training days within the last 3 years as a training facilitator as of the closing date and time of the resulting request for proposal
  • if online training facilitation is part of the requirement, delivered a minimum of 90 training hours within the last 3 years as an online training facilitator as of the closing date and time of the resulting request for proposal

Intermediate

The proposed resource must have:

  • delivered a minimum of 60 training days within the last 3 years as a training facilitator as of the closing date and time of the resulting request for proposal
  • if online training facilitation is part of the requirement, delivered a minimum of 60 training hours within the last 3 years as an online training facilitator as of the closing date and time of the resulting request for proposal

Junior

The proposed resource must have:

  • delivered a minimum of 30 training days within the last 3 years as a training facilitator as of the closing date and time of the resulting request for proposal
  • if online training facilitation is part of the requirement, delivered a minimum of 30 training hours within the last 3 years as an online training facilitator as of the closing date and time of the resulting request for proposal

15.18 Training evaluator

In the last 5 years, must have completed at least 5 Kirkpatrick learning assessments or an equivalent method, in the assessment of learning and/or training programs for adults, as of the closing date and time resulting request for proposal.

15.19 Project manager

Minimum mandatory criteria for this category by experience level.

Senior

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field) or a project management professional certification from the Project Management Institute
  • acquired a minimum of 6 years’ experience as a project manager, including 3 years’ experience in managing training projects as of the closing date and time of the resulting request for proposal
  • if eLearning is part of the requirement, a minimum of 3 years’ experience in managing eLearning and/or software projects, including a minimum of 1 year of experience in managing eLearning projects as of the closing date and time of the resulting request for proposal

Intermediate

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field) or a project management professional certification from the Project Management Institute
  • acquired a minimum of 4 years’ experience as a project manager, including 2 years’ experience in managing training projects as of the closing date and time of the resulting request for proposal
  • if eLearning is part of the requirement, a minimum of 2 years’ experience in managing eLearning and/or software projects, including a minimum of 1 year of experience in managing eLearning projects as of the closing date and time of the resulting request for proposal

Junior

The proposed resource must have:

  • as a minimum, earned a college diploma (in any field) or a project management professional certification from the Project Management Institute
  • acquired a minimum of 2 years’ experience as a project manager, including a minimum of 1 year experience in managing training projects as of the closing date and time of the resulting request for proposal
  • if eLearning is part of the requirement, a minimum of 2 years’ experience in managing eLearning and/or software projects, including a minimum of 1 year of experience in managing eLearning projects as of the closing date and time of the resulting request for proposal
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